“A thorough investigation”

I spoke about Max and losing his placement in “How can people be so mean” and this is the update.  We were invited to a meeting to be given the results of the investigation into the allegations made about staff behaviour.  They claim there was a thorough investigation and there is no case to answer.  “We can’t go into specifics about people but we found it was a disgruntled employee who we have let go and basically a case of revenge/sour grapes.  Max is welcome to come back”

Their timeline of events was different to mine, when I pointed this out they said I had it wrong.  I asked if the main mean person had been let go.  No he hadn’t.  There was no evidence against him except he said/she said and if we sent Max back then he would have no contact with this man.  I asked about the screen shots I received with his mobile number on it and asked if they’d called the number.  “That isn’t evidence, anyone can doctor a screenshot”, well I can’t.  Also if the man was innocent why would Max have to be kept away?  I asked why nothing had been done when his 1-to-1 first mentioned something to the manager and got “it was only after we let her go that concerns were raised”.  We argued the time line, but it was no use, they wouldn’t budge.

We told of how his activity programme had changed and asked why.  We told of his change of behaviour.  “We have new management” so the old manager who was really good with the clients and keeping staff in line was now being blamed because of his lack of office skills, the new managers had to sort all that out and it “may” have affected services.  I told them that the new manager was the same woman who had been with us from the start, so she knew us and it made no sense to change his activity. “Well I’ve known her a long time, she has been trying to deal with a lot as she hasn’t been a manager before”- yes and? She gets a promotion and decides my sons tailored programme is no good without discussing it with me? The programme she helped tailor!

All staff members have been interviewed and been given a leaflet on respect and dignity.  All clients have been interviewed and no one else has a problem.  What about the people like Max with no voice?  The parent was interviewed to see if anything had been “said” at home.  I asked how they were supposed to say anything when they couldn’t talk, what method was used? A sad/happy board? “we can’t go into details”.

I saw a change in behaviour in Max and thankfully his 1-to-1 told me what was going on, so I could intervene.  My gut tells me something went on, you get a feeling about people, and it’s not scientific and sometimes it’s wrong, but not often I don’t think.  For her whistleblowing she has lost her job, been badmouthed all over and when I spoke to her last she had had a social worker visit her as they had received “an anonymous phone call” about her and her kids.  She is seeking legal advice.

I just wonder when I am going to hear about another incident at this place, or will they be more subtle in future.  One thing is for sure, they had their own agenda and have fulfilled it.  No case to answer.  They’ve skewed things so she has no credibility, and I look like an overprotective drama queen mother.  They’ve lost over £18,000 in fees plus other monies they could claim as he is classed as severely disabled.  The man managing the meeting said Max would be welcomed back with open arms, he brings a lot of money with him.

To me, and I know I’m not impartial, it feels like a whitewash.  Max wasn’t happy.  I’ll never know exactly what went on, I only have screen shots of conversations and my gut to go on, but I know something went on.  He won’t be going back.  My social worker is trying to find something else for him, we will see how that goes.  In the meantime, we have time to get him back to his happy self and rebuild his self esteem.

 

xx

 

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